Residential Cleaning · Midwest US
How a Residential Cleaning Service Reached 4.8 Stars with Consistent Follow-Ups
A cleaning company with strong service but inconsistent review asks used automated email and SMS campaigns to grow from 19 to 41 Google reviews in three months.
Before Reputigo
19 reviews · 4.5 ★ average
Leaving a card at the end of each clean with a QR code — low conversion
After 3 months on Reputigo Pro
41 reviews · 4.8 ★ average
Went from roughly 1 review per month to 7 per month
What they did
- Branded SMS review requests sent the evening after each clean
- Bulk campaign to past customers to recover review momentum
- Review widget embedded on homepage showing live Google reviews
"We always did great work but never had the reviews to prove it. Reputigo fixed that."
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Try Reputigo freeResults vary by business, market, and review volume. This case study reflects outcomes for an anonymized Reputigo customer.