They did an amazing job on our new roof! We had a leak a few weeks ago and they came the next day.
Tone
Casual
Relaxed and conversational
Friendly
Warm and personable
Professional
Polished and formal
Generate Response
Generating your response…
Your Response
Copy Response
Regenerate
Frequently asked questions
How does the AI review responder work?
Paste in any review, choose your tone, and Reputigo generates a thoughtful, ready-to-post reply in seconds. It works whether you're dealing with a glowing 5-star compliment, a frustrating 1-star complaint, or anything in between. Edit it to add a personal touch - or post it as-is. The choice is yours.
Can I edit the AI-generated response before posting?
Yes, always. The AI gives you a strong starting point, but every response is fully editable. Tweak a word, add the customer's name, mention a specific detail from the job - or rewrite it completely. Think of it as a first draft that solves the blank page problem for you.
Why does replying to reviews matter for my business?
Two reasons. First, Google uses your reply rate as a local ranking signal - businesses that respond consistently tend to rank higher in local search results. Second, potential customers read your replies before they call you. A well-written response to even a negative review can flip a skeptic into a paying customer. Ignoring reviews, especially the bad ones, does the exact opposite.every customer to leave feedback. If a customer isn't logged into Google, they might abandon the request; by offering an alternative like Facebook, you capture the review you would have otherwise lost, making your review management software far more effective.
What tone options are available?
Choose between casual, friendly, and professional. Casual works great for trades, home services, and neighbourhood businesses where the relationship feels personal. Professional is the right call for legal, medical, or financial services. Friendly hits the sweet spot for most service businesses — warm but not overly informal. Each generates a noticeably different reply so your responses always sound like you.
Does responding to reviews help my Google ranking?
Yes. Responding to reviews is one of Google's confirmed local ranking factors. Regular, relevant responses signal to Google that your business is active and engaged, which helps you show up more often in local searches. Businesses that consistently reply to reviews tend to outrank those that stay silent - and now that AI does the heavy lifting, there's no reason not to.